M.Phil / MS

Permanent URI for this collectionhttps://repository.cuilahore.edu.pk/handle/123456789/48

This collection archives the complete set of theses produced by students of the COMSATS University Islamabad, Lahore Campus.

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Author: search.filters.author.Dr. Asma ImranEnd date: 2019

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    Linking Ethical Leadership to Employee Voice Behavior: role of Psychological Safety, Organizational Identification and Promotion Focus.
    (Library Information Services, COMSATS University Islamabad, Lahore Campus, 2019) Syed Mubashar Raza Kazmi; FA16-MSMS-004; Dr. Asma Imran; LHR TP 5204
    In fast pace market organizations are acquiring resources and developing behaviors that can give them competitive advantage and facilitate in achieving their goals. This study is intended to investigate and understand impact of ethical leadership on employee voice behavior by using employee psychological safety and organizational identification as mediating variables and employee promotion focus as moderator variable. Nembhard & Edmondson, (2006) confirmed vigorous importance of ethical leadership on employee psychological safety perception. Ethical leadership provoke organizational identification behavior among employees of the organization (Sluss & Ashforth, 2008).This study own vital significance because organizations through ethical leadership develops psychological safe environment to speak and share their ideas and suggestions for improvement of organizational current procedures and achieving organizational goals efficiently and effectively. Leaders through their ethical consideration and demonstration create the sense of oneness among their employees towards their organization. This study has crucial significance because it explore the relationship of employee’s psychological and emotional perception through ethical orientation and encourage employees to raise their voice for organizational learning and achieving organizational monetary and non monetary goals. A total of 225 respondent from pharmaceutical companies of Lahore have been given questionaries’ on simple random sampling. Scale have been used for each variable and questions are translated in to Urdu and English language. Reliability and validity test have been examined the results supports variable reliability and validity. Path analysis have been examined to analyzed relationship among variables and hypothesis testing on smart PLS. Results showed that there is positive impact of ethical leadership on employee voice behavior. Moderation effect of employee promotion focus have been confirmed through results. There is partially mediation found of employee psychological safety and organizational identification between ethical leadership and employee voice behavior. Theoretical and practical implications are discussed and limitation and future research possibilities are suggested.
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    Team Knowledge Management, Problem Solving
    (Library Information Services, COMSATS University Islamabad, Lahore Campus, 2018) HASEEBA KHADIM; FA15-RPM-008; LHR TP 6968; Dr. Asma Imran
    Contribution of technology has made the job faster and easier. Information and risk management, along with other safety measures are necessary to be taken to run a successful business. Information System performs such important technology activities; therefore every large and small organization at one point needs a well-structured IS according to the requirement of the functions for daily operations, such as, for the purpose of transaction in order to keep the track or increase in productivity, advance quality, cut cost and enhance competitive advantage (Fok et al, 2000; Mathieson and Wharton, 1993). Enterprise Resource Planning, Decision Support system, Transaction process system, Quality performance management system, Management Information System and Supply Chain Management System are some of the examples of most common Information system projects. Alter S, (2008) defines Information System as the group of components that interact to produce information, (five components: hardware, software, data, procedure and people). The large amount of data demands a proper work system that not only manages but which also distributes the needed information at certain level in an organization. Information system is an organized system that performs the functions of collection, organization, storage and communication of information. The combination of software, hardware, data, people and procedure produces quality information
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    Impact of Ethical Work Climate on Employees’ Work Related Outcomes (Job Satisfaction, Turnover Intention and Employee Creativity): Mediating Role of Organizational Identification
    (Library Information Services COMSATS University Islamabad Lahore Campus, 2016-02-03) Darakhshan Khan; FA12-MSMS-006; LHR TP 4360; Dr. Asma Imran
    The conducted study has investigated the influence of ethical work climate of organizations on the work related outcomes of employees which are job satisfaction, turnover intention and creativity of employees, either directly or indirectly through a mediating impact of organizational identification. This study explains about organizational identification experienced by sales employees due to the existence of an ethical work climate in an organization that may result in higher satisfaction of employees with their jobs, low level of turnover intention and greater employee creativity. It is a relatively new perspective in terms of Pakistan’s Cellular Telecommunication industry but not anonymous. Data is collected by survey method from a sample of 273 sales employees, who are randomly selected and employed in telecommunication companies of the Lahore city. Multiple regression analysis by Baron and Kenny (1986) was used for mediation analysis. According to the results it has been observed that organizational identification partially mediated between ethical work climate and job satisfaction; partially mediated between ethical work climate and turnover intention; partially mediated between ethical work climate and employee creativity. Academically, this study provides a perspective to highlight relationship between ethical work climate and employees’ work related outcomes (job satisfaction, turnover intention and employee creativity). The study is specific to telecom sector of Lahore city of Pakistan and is based on small sample size. Consequently, results cannot be generalized to larger populations within telecom sector or over other business sectors. However, the study opens grounds for future research opportunities in all business sectors and is significant to management and scholars
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    Cyber-bullying and Employee Consequences in Call Centers
    (Library Information Services COMSATS University Islamaabad Lahore Campus, 2019) Shamsa Kanwal; FA16-RMS-017; Dr. Asma Imran; LHR TP 5462
    This study is aimed to examine the impact of “cyberbullying” om employee consequences in telecommunication call centers. This study canvassed around three objectives. First objective is to analyze the impact of cyber bullying on employee consequences in call center. Second is to Investigating the impact of cyber bullying and self -esteem on employee consequences. And the third one is to Check the impact of cyber bullying and organizational culture on employee consequences. a total of 300 employees from call centers of Lahore Pakistan have been given questionnaires on simple random sampling. Scale have been used for each variable. survey method has been used to collect responses from employees in call centers through questionnaire of 88 item related to the constructs considered for this study. Reliability and validity tests have examined the results support variable reliability and validity. Correlation analysis displayed that the direct and mediation relationships are reported positively and significantly, and moderating relationship reported insignificant. Moreover, regression analysis has performed to test linear regression as well as moderation effect of mediation mechanism of the regression. Results showed that there is significant impact of cyber bullying on employee physiological consequences, significant mediation effect of self-esteem and insignificant moderating effect of organizational culture on employee physiological consequences. Theoretical and practical implications, delimitation and future research directions are addressed.
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    Impact of Rerceived Human Resource Management Practices on Emotional Exhaustion: Mediating Role of Job involvement and Work overload
    (Library Information Services COMSATS University Islamabad Lahore Campus, 2017) Maria Ashraf (SP15-MBO-004); Dr. Asma Imran; LHR TP 4767
    Research concluded that perception about HRM practices is the reason behind employees’ well-being and other researchers explained it oppositely. In the present study, we are recognizing these findings by focusing on the role of perceived HRM practices. Our model explains that when employees perceive that HRM practices are to enhance their performance the experienced higher level of job involvement which is the reason behind lower level of emotional exhaustion. Conversely, when employees perceived that HRM practices are to cut down the cost they feel work overload which converted into higher level of emotional exhaustion. The data was collected using simple random sampling and statistical software was analyzed through SPSS. For analysis, Correlation and regression were used to test the research hypothesis. For this Research, a study is conduct in banking sector of employees in Pakistan. In the study, it appears that there is a meaningful relationship between perceived organizational that is positive, supervisor support on performance, using a sample of 200 banking employees. Results of analysis supported this theoretical model
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