Abstract:
Sky Tech Cyber Cloud UAE is one of the leading companies in the United Arab
Emirates' cloud-based enterprise resource planning (ERP) solutions market. An outline
of the main topics discussed in the internship report is given in this executive summary.
SKYTECH CYBERCLOUD UAE's purpose and vision statement underscore the
company's dedication to providing cutting-edge ERP solutions that enable enterprises,
as well as its aspiration to emerge as a prominent worldwide player in the industry. The
organization's goals, both short- and long-term, are examined in this internship report,
with a strategic emphasis on market penetration, customer happiness, and sustainable
growth. A thorough SWOT analysis identifies SKYTECH CYBERCLOUD UAE's
advantages, such as its innovative strategy and industry expertise, while also pointing
out its disadvantages, such difficulties arising from rivalry. In a market that is
expanding, the corporation recognizes prospects that show promise while being alert to
potential dangers such as changes in the economy and heightened competition. The
company's marketing plan targets small, medium and large firms, among other types of
organizations. Its strategies include paid advertising, email marketing, social media
marketing, and content marketing, showing that it takes a comprehensive approach to
connecting with its wide range of customers. The company's strengths in customer
service, innovation, and specialty are highlighted in a competition analysis as its primary
differentiators in the ERP market. Its edge over other players is mostly due to these
strengths. The research explores the nuances of lead qualification, sales pitch, proposal,
negotiation, project implementation, and post-implementation support, among other
business processes at SKYTECH CYBERCLOUD UAE. The operations of the business
and client interaction are greatly impacted by the efficient administration of these
procedures. The author of this report had a variety of duties while working as an intern
at SKYTECH CYBERCLOUD UAE, including project management, module
investigation, research, and customization. This practical experience has given me a
unique opportunity to acquire invaluable knowledge and skills that will significantly
impact my professional development.