Abstract:
The purpose of this study is to examine the moderating effect of Technical Support and
Perceived Organizational Support on the relationship of Work From Home and
Organizations Sustainable Performance. The research design adopted for this study was
cross-sectional and it comes under Quantitative research technique. The IT industry of
Pakistan in the Punjab region was taken as Population in this study. The major reason
behind selecting the IT sector was the presence of the highest number of remote workers
in this field i.e. 60% of employees working in the IT sector are remote workers. The survey
includes data from 150 employees of Software Houses including both Male and Female
respondents belonging to managerial cadre. Non-probability sampling technique was used.
The data was collected through online Google forms circulated through social media portal
i.e. LinkedIn. Three hypotheses were tested based on the constructed model. Warp PLS
software was used to analyze the hypothesis and to run multiple statistical tests. This study
delineated that there is a significant positive relationship between Work From Home and
Organizations Sustainable Performance. Results also confirm that Technical Support for
remote work and Perceived Organizational Support moderates the relationship between
Work From Home and Organizations Sustainable Performance. The findings of this
research fully support this statement. Employees like to have flexible/remote work settings
that eventually add up to their positive perception of the organization. Cumulatively,
companies that adopt Work From home as a managerial strategy create a favorable
environment for their employees that leads to the organization's sustainable performance
in the long run.
