Impact Analysis of Knowledge Management Practices on Social Sustainable Project Outcomes Through Moderating Role of Organizational Adaptable Culture

Abstract

The phenomenon of knowledge management has been gaining the attention of researchers for quite a sometime. It is considered to be of abundant significance and have a potential in improving the establishment of organization management and productivity. Having acknowledged its significance, we aim at gauging the knowledge management practices and its contribution in the sustainability of the non-governmental organizations (NGOs) of Pakistan. Today, the non-governmental organizations (NGOs) are accepted to be an imperative sector that provides the public with social and environmental sanctuaries such as health, sanitation and water, employment, education and skill developments other than the government. Various NGOs of Pakistan have been playing a charitable role either with small scale projects or with the full paid professional projects. Being such an important influence for the common public, it is very important that these NGOs have the firm root and sustainability. Thus, the current research has been carried out to dig deep into; assessing the role of knowledge management in the social sustainable outcomes under the moderating role of organizational adaptable culture in the non-governmental organizations of Pakistan. For the purpose of gauging this role, we have developed the following two fundamental questions; 1) Does Knowledge Management play a positive role in the social sustainable outcomes? 2) Does adaptive work environment moderate the relationship that is to be seen between Knowledge Management (KM) and sustainability outcomes? For this study, the data were collected from project managers of 103 different NGOs of Pakistan. For our first question, it has been obtained that the performance outcomes are improved when the knowledge is managed in organization that is to say the knowledge management contributes to the sustainable outcomes. The relationship becomes weak in the absence of adaptable work environment. Regarding the second question, it has been obtained that the adaptable culture moderates the positive relationship that exists between knowledge management (KM) and sustainability. Also, in most of the NGOs, the adaptability is a commonly practiced norm.