Department of Management Science

Permanent URI for this communityhttps://repository.cuilahore.edu.pk/handle/123456789/20

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Author: search.filters.author.Sadia UmarSubject: search.filters.subject.Management sciences

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    THE BANK OF PUNJAB
    (Library Information Services, COMSATS University Islamabad, Lahore Campus., 2023-11-20) Muhammad Iqbal; CIIT/SP20-BBA-015/LHR; Sadia Umar
    The Bank of Patiala (BOP) is a prominent Pakistani financial institution. The bank has excelled in growth and service. This executive summary describes the Central Bank of Punjab's key achievements. BOP has served individuals, corporations, and government agencies' financial needs since 1989. The bank has a large network of branches and ATMs during Pakistan for customer convenience. BOP has invested in the moment banking systems to provide a variety of products and services, demonstrating its dedication to technological development and innovation. Retail banking, business banking, agricultural financing, and a range of digital banking options are all included in these services. Customers may now access their accounts, transfer money, and make payments via web and mobile platforms thanks to the bank's digital efforts. Customer satisfaction and service are very important to BOP. The committed and competent staff of the bank works hard to satisfy the financial needs of clients by providing effective support and tailored solutions. BOP is an essential component of the banking environment in Pakistan and has made a substantial economic development contribution to the nation. In order to promote economic growth and job creation, the bank is essential in giving financial support to a variety of businesses. Assuring openness, responsibility, and moral behavior, BOP is still dedicated to upholding the strictest governance and compliance requirements. By participating in several programmes for community development and welfare, the bank also places a strong emphasis on corporate social responsibility. One of Pakistan's most stable and client-focused financial institutions is the Bank of Punjab. Its prominence in the nation's banking industry is highlighted by its dedication to innovation, service quality, and support for economic progress. BOP's sustained endeavors to offer a wide range of financial products and improve the client experience have positioned the company for future growth.
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    AQUA REGIA
    (Library Information Services, COMSATS University Islamabad, Lahore Campus., 2023-11-20) Muhammad Khalil; CIIT/SP20-BBA-005/LHR; Sadia Umar
    This internship report would not have been possible without the perseverance, fortitude, honesty, diligence, and moral foresight that I am grateful to the Almighty for bestowing upon me. The people who helped me, either directly or indirectly, finish my internship and write this report also deserve my gratitude. I have tried to illustrate the fundamental elements that influence the decision to repurchase services from the online service sector. Some elements are later shown to be very significant for the retention of customers in the online service industry. I began by attempting to determine the topic's dependent variable, which is "repurchase intention," and then I selected "pricing," "brand experience," and "service quality" as independent factors to support this dependent variable. We have tried to ascertain the connection between these factors. "Filing bank statements, preparing bank vouchers, preparing cash vouchers, making deposits, and maintaining supplier and client ledgers" are some of the dependent and independent variables that I set out to determine. Afterward, I set out to gather information from respondents by asking them topic-specific, targeted questions. Data analysis utilizing pattern component matrices, commonalities, and factor analysis descriptions were other tasks I completed. The findings have now been made available to me.