Department of Management Science

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Author: search.filters.author.Haroon RashidSubject: search.filters.subject.SP17

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    IMPACT OF SITUATIONAL LEADERSHIP ON ONLINE TRANSPORT BUSINESS DURING COVID-19 PANDEMIC
    (Library Information Services, COMSATS University Islamabad, Lahore Campus, 2020) AROOJ SAQLAIN; SP17-BBA-011; Haroon Rashid; LHR TP 6667
    Since the outbreak of pandemic SARS-CoV-2 (COVID-19) in Wuhan, China, in 2019. The world has been opposing with the plain health and economic consequences that are caused by novel form of pneumonia caused by SARS-CoV-2 (COVID-19) first reported. If we closely examine, the current crisis of COVID-19 is different from anything we have been facing over the century. This pandemic situation was challenging for the companies, especially for the leaders of the organizations around all the world. The role of leader is obligatory to implement for the whole association including its employees those requires physical, emotional and psychological strength. During this crucial time, the leaders of several organizations has expressed the high level of sympathy towards their employees and they encouraged them to stay calm with methodological approach, regardless of thinking for what will happen next? Furthermore, the leaders were keen to provide the necessary financial, logistics and psychological support to the workers who were working remotely to achieve the goals set by the company also they ensure their safety.
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    THE IMPACT OF EMPLOYEE PARTICIPATION ON ORGANIZATIONAL PERFORMANCE
    (Library Information Services, COMSATS University Islamabad, Lahore Campus, 2020) SONIA KANWAL; SP17-BBA-014; Haroon Rashid; LHR TP 6636
    In twenty-first century, the business environment is getting so fast paced and dynamic. Today Organizations are very much pressurized due to stiff competition. So, organizations have to come up with strategies that will give them a competitive edge. Employee participation in decision making is one such strategy. It is in many forms and varies from organization to organization. Participation of employees is the involvement of employee in decision making which is also concerned with shared decision making in the work situation. It is also the form of delegation in which the subordinate gain control and freedom of choice with respect to bridging the communication gap between the management and workers. Employee participation is the process in which employees take part in decision making process, instead of directly implementing on orders.
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    IMPACT OF PRICE FAIRNESS AND AMBIENCE ON CUSTOMER LOYALITY
    (Library Information Services, COMSATS University Islamabad, Lahore Campus, 2020) M Usman; SP17-BBA-031; Haroon Rashid
    Purpose- This study was conducted to get an idea about customer satisfaction in Pakistan restaurant industry that highly depends on pricing and ambiance. In this survey many types of restaurants were not included. Design/Methodology-This survey was completed by filling out questionnaires with the help of 250 people. Collected data was analyzed by using different software like; SPSS and PSL-SEM. Practical Implications:According to literature review mixed findings were observed, as clear from our survey that customer satisfaction highly depends on the pricing and ambiance, therefore restaurant owner should pay high attention towards these two attributes.