Department of Management Science
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Item Linking Team Communication to Agile Software Development Project Success: Mediating Role of Team Adaptability and Moderating Effect of Shared Goals(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2025) Hadia Ahsan; CIIT/SP23-RPM-006/LHR; Dr. Imran Shafique; LHR TP 10111In order to accomplish the requirements of Agile software development, an environment characterized as being very flexible is required to be able to collaborate with team members effectively and to align the needs of all team members with the goals of the project. Although Agile methodologies have been adopted by many companies globally, there is little evidence of studies that investigate the impact of individual factors at the level of a team on the outcomes of an Agile project; especially within countries in the developing world. This study utilizes the Input–Process–Output (IPO) model to assess the relationship between the communication of a team and the success of the projects of an Agile software development process, in addition to assessing the mediating role of team adaptability and the moderating effects of shared goals. A Quantitative Research Design was used to collect the data from Professionals in Pakistan who work on Agile Software Development Teams, such as Project Managers, Scrum Masters, and Software Developers. Data collection occurred via a Structured Questionnaire. A PLS-SEM (Partial Least Squares Structural Equation Model) was performed via the SmartPLS program to evaluate the direct, mediating and moderating relationships of the study variables. Results indicate that team communication among team members positively affects the success of Agile Software Development Projects. Results also indicate that Team Adaptability partially mediated the relationship between Team Communication and Agile Software Development Project Success. Therefore, team communication will increase Agile Software Development Project Success through enabling teams to adapt to the changes in project requirements. Also results indicate that Shared Goals significantly moderated the relationship between Team Communication and Agile Software Development Project Success. Thus, Higher Goal Alignment will strengthen Team Effectiveness and therefore produce better Agile Project Outcomes. Therefore, this study extends the use of the IPO model in Agile Project Management Literature through the inclusion of Communication, Adaptability, and Shared Goals. Additionally, the findings of this study offer valuable information to Project Managers and Organizations on the best ways to implement communication practices, encourage team adaptability, and establish shared goals to improve the success of Agile Software Development Projects.Item Toolkit for Developing Training Modules to Enhance the Performance of White-Collar Employees in the Textile Industry of Pakistan.(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2024) Urwa Iqbal; CIIT/SP23-RBA-026/LHR; Dr. Imran Shafique; LHR TP 9608This study focuses on the development and implementation of a comprehensive training program for White-Collar Employees in the textile industry to address critical challenges in operational efficiency, safety compliance, sustainability, and workforce retention. The program is structured over five days, with each day focusing on essential skills such as workplace orientation, technical knowledge, safety protocols, and soft skills development. Activities include interactive workshops, hands-on exercises, and evaluations designed to equip MTOs with the skills and knowledge needed to excel in their roles. The analysis reveals that Eastgate Pakistan and the broader textile industry face challenges such as skill gaps among White-Collar Employees, high workplace incident rates due to inadequate safety training, and insufficient adoption of sustainable practices. The proposed training program offers actionable solutions, with quantified benefits including a 20% increase in operational efficiency, a 30% reduction in workplace incidents, improved trainee retention within three months, and a 15% reduction in waste generation along with a 10% decrease in energy consumption. The recommendations align with organizational goals, fostering a culture of excellence and sustainability while addressing existing gaps. Limitations of the study include the reliance on self-reported data from interviews and the potential variability in implementation across different organizations. However, these findings provide a robust framework for enhancing organizational effectiveness and sustainability. By integrating these practices, textile companies can achieve measurable improvements, support environmental goals, and build a skilled and motivated workforce prepared to drive innovation in the industry.Item Impact of Servant Leadership on Employees’ Innovative Work Behaviors; A Moderated Mediation Analysis.(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2020) Saira Altaf; FA18-RMS-001; Dr. Imran Shafique; LHR TP 6049The “purpose of this study is to examine the relationship between SL and IWB of employees via PsyEmp and to check whether psychological capital enhance PsyEmp amongst faculty members of universities in higher education sector of Punjab, Pakistan. Previous studies have ignored the relationship among these variables in higher education sector context. The Conservation of self-determination theory states that Inherent traits are their psychological capital which recognize that how much they are optimistic, hopeful, resilient and has efficacy. Unit of analysis are individual faculty members. The data has been gathered from various universities of Lahore and Faisalabad including both public and private sectors through self administered questionnaires of 200 faculty members of sample size via convenience sampling technique”. Basic descriptive statistics, “PLS Regression is executed to estimate the relationship between Servant Leadership, psychological capital, psychological empowerment and innovative work behaviors under current research. The study contributes to the extant literature, as the findings Suggest that, being a dispositional boundary condition, PsyCap plays a contingent role in explaining PsyEmp and the role of SL in fostering IWB. Moreover, the results also confirm previous findings, which suggested that servant leaders promote IWB”. The “findings imply that SL and PsyEmp are important for promoting innovative work behaviors. Given that innovative work behaviors is a complex product of an individual’s behavior, high psychological capital employees feel more empowered and utilize them to elicit innovative work behaviors. Managers are recommended to proactively develop and PsyEmp as well as positive psychological resources among employees to achieve IWB”.Item Green Supply Chain Management Practices, Responsive Strategy, and Supply Chain Performance: Mediation of Absorptive Capacity(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2018) TAQUREER HYDER; FA16-RMS-013; Dr. Imran Shafique; LHR TP 5205The objective of this study is to analyze the impact of GSCM practices and responsive strategy on supply chain performance. Further, absorptive capacity mediates this relationship. Stakeholder and information processing theories are employed to build this relationship. Data has been collected from 57 textile organizations. Partial least square of structural equation modeling (PLS-SEM) is employed through Warp PLS 5.0. Results reveal that GSCM practices directly affect the supply chain performance. Absorptive capacity shows fully meditation among GSCM practices, responsive strategy and supply chain performance.Item Transformational Leadership and Work Engagement: Mediating Role of Intrinsic Motivation(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2023) Zanab Bibi; FA19-RMS-020; Dr. Imran ShafiqueEmploying Social learning theory, this study will investigate the relationship between transformational leadership and work engagement directly and via intrinsic motivation. Transformational leadership is defined by leaders who inspire and drive their followers to reach their maximum potential. They frequently exhibit charismatic qualities, offer support and encouragement, and promote a common vision. profession engagement refers to an individual's level of excitement, dedication, and absorption in their profession. The data was collected from service sector in Pakistan. This sector typically involves industries such as hospitality, retail, healthcare, and customer service. The data collection process involved surveys, to gather information on employees' perceptions of transformational leadership and their level of work engagement. The results show that transformational leadership is positively and significantly related to work engagement and intrinsic motivation mediates between intrinsic motivation and work engagement. The study has several theoretical and practical implicationsItem When and How Strategic Supplier Partnership and Customer Relationship Promote Supply Chain Performance(Library Information Services COMSATS University Islamabad Lahore Campus, 2023-02-09) Rashid Minhas Lodhra; SP21-RBA-111; Dr. Imran Shafique; LHR TP 8739This study aims to analyze the influence of strategic supplier partnership and customer relationship on supply chain performance through intervening effect of supply chain resilience. The study used environmental uncertainty as moderator. Data was collected from textile industry of Pakistan, using convenience sampling technique. Partial least square-structural equation modeling (PLS-SEM) is applied to analyze the data. Statistical analysis showed that SSP and CR has significant direct influence on SCP. However, the data showed contradictory results in case of moderation and mediation effects of EU and SCR respectively. Further results are discussed with theoretical and practical implications.Item Promoting Software Engineers’ Creativity: Understanding the Role of Leadership Humility(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2022) Sameen Alvi; SP20-RPM-007; Dr. Imran Shafique; LHR TP 8141Despite the immense literature on creativity, there is little known about how leaders’ humility and cohesion among employees influence their creativity. Using interactionist perspective, the study examines the relationship between leadership humility and individuals’ creativity. Perceived cohesion was also studied as a mediator between leadership humility and individuals’ creativity in addition to moderating role of trait mindfulness. Data were collected from 140 respondents from the engineers/developers working in various software houses in Pakistan that are registered with Pakistan Software Houses Association (P@SHA) by using questionnaire. To perform the analysis Partial least square based structural equation modeling (PLS-SEM) has been used through WarpPLS 8.0. The results indicated that leadership humility has a significant and positive impact on individuals’ creativity. Findings confirm all the hypotheses relationships. Moreover, the study concludes with theoretical and practical implications as well as future research directions.Item When and how transformational leadership promotes work engagement among IT engineers(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2023) Muhammad Faizan Akbar; SP20-RPM-023; Dr. Imran Shafique; LHR TP 8574This study examines the impact of transformational leadership on work engagement among IT engineers working remotely in Pakistan, with intrinsic motivation as a mediator and person-organization fit as a moderator. The research aims to understand the relationships between these variables and their implications for employee engagement in the IT industry. A quantitative research methodology was employed, and data was collected through a self-administered questionnaire. The sample consisted of IT engineers who met the criteria of working remotely. Statistical analysis techniques, including correlation and regression analysis, were used to analyze the data. The findings indicate a positive and significant relationship between transformational leadership and work engagement among remote IT engineers. Additionally, intrinsic motivation was found to mediate the relationship between transformational leadership and work engagement, suggesting that transformational leaders who foster intrinsic motivation can enhance employee engagement levels. Furthermore, the study revealed that person-organization fit moderates the relationship between transformational leadership and work engagement. A strong fit between employees and their organization strengthens the positive impact of transformational leadership on work engagement. These findings have important practical implications for organizations in the IT industry. They emphasize the significance of transformational leadership behaviors, intrinsic motivation, and person-organization fit in promoting work engagement among remote IT engineers. By understanding and leveraging these factors, organizations can create a supportive work environment that enhances employee engagement and ultimately improves organizational performance.Item Linking Potential Absorptive Capacity, Realized Absorptive Capacity and Project Performance: The Moderating Role of Environmental Uncertainty(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2020) Jahanzeb Waheed; SP19-RPM-004; Dr. Imran Shafique; LHR TP 6393This research study builds upon the research framework of absorptive capacity’s (ACAP) by George and Zahra (2002). ACAP includes “acquisition, assimilation, transformation and exploitation” (Zahra and George, 2002). The components of acquisition and assimilation are called potential absorptive capacity (PACAP), whereas, those of transformation and exploitation are facets of realized absorptive capacity (RACAP). The theory of dynamic capabilities is used to underpin ACAP as the dynamic use of resources for acquiring, assimilating, transforming and exploiting knowledge resources for enabling competitive advantage. The proposed model has five hypotheses. H1: PACAP positively effects project performance; H2: PACAP positively effects RACAP, H3: RACAP positively effects Project Performance, H4: RACAP positively mediates the relationship between PACAP and project performance, and H5: Environmental uncertainty negatively moderates the relationship between RACAP and project performance. The relationships among variables are ascertained based on 167 responses from on-going public sector projects/schemes (2019-2020) in the Government of the Punjab using bi-variate correlations, and linear and multiple linear regression analyses. The results show that hypotheses 1 to 4 are accepted, where in hypothesis 4 RACAP has a partial mediation between PACAP and Project Performance. Simultaneously, Environmental Uncertainty does not influence the relationship between RACAP and project performance. The findings suggest that public sector may have peculiar characteristics regarding Environmental Uncertainty and its effect on knowledge processes leading to Project Performance. This is because uncertainty in the environment is not a factor which influences projects capacity to use knowledge for performance. This study adds to the body of knowledge in the area of ACAP by demonstrating that ACAP influences public sector project performance by applying the sequential model of PACAP leading to RACAP, which in turn leads to Project Performance. Practically, the main implications of this study is that public sector project teams need to emphasize the development of ACAP in project and other public sector organizations. As there is interchangeability of knowledge and experience lessons learnt x from successful projects could be applied to other projects and organizations. As the public sector is multi-valued ACAP theory could be furthered by drawing from theoretical and methodological nuances in future researchItem Influence of Knowledge-Oriented Leadership on Innovation Performance: The Mediating Role of Knowledge Sharing and the Moderating Role of Creative Self Efficacy(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2022) Numan Shahid; FA19-RMS-003; Dr. Imran Shafique; LHR TP 7659The focus of this study was to examine the impact of Knowledge oriented leadership on innovation performance with the mediating role of knowledge sharing and the moderating role of Creative Self-Efficacy. The context was IT based software houses in Pakistan. Questionnaires were used to collect data from 347 employees working in software houses in Pakistan. Results indicate Knowledge oriented leadership is positively linked with innovation performance while knowledge sharing mediates the relationship between Knowledge oriented leadership and innovation performance. In addition, the results show that the moderating role of Creative Self-Efficacy between Knowledge Sharing and Innovation performance is not supported.