Department of Management Science
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Item Innovative Work Behavior in Software Houses of Pakistan: The Role of Knowledge Sharing and Ethical Behaviors(Library Information Services COMSATS University Islamabad Lahore Campus, 2020-04-08) Zeeshan Ahmad; FA18-RMS-006; LHR TP 6053; Dr. Asma ImranNow a day, Innovation in services, processes and products are becoming a need of private organizations for long term survival in the market and for the grow of organization this competitive environment. It has been observed that innovative work behavior is key factor for in organizations for employee innovation. The basic aim of this research was to determine how ethical behavior of employees enhance the innovative work behavior of employees through the mediating role knowledge sharing behavior of employee’s (i.e. sharing mistakes and sharing best practices). Our research population was workforce of software houses of the Lahore region. The data were collected online from 289 participants and data analysis was performed through SPSS software. Purposed model of our research will highlight the role of ethical behavior dimensions to motivate employees for knowledge sharing and innovative work behavior.Item Impact of Perceived Human Resource Management Practices on Emotional Exhaustion: Mediating Role of Job involvement and Work overload.(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2021) Maria Ashraf; SP15-MBO-004; Dr. Asma Imran; LHR TP 7010Research concluded that perception about HRM practices is the reason behind employees’ well-being and other researchers explained it oppositely. In the present study, we are recognizing these findings by focusing on the role of perceived HRM practices. Our model explains that when employees perceive that HRM practices are to enhance their performance the experienced higher level of job involvement which is the reason behind lower level of emotional exhaustion. Conversely, when employees perceived that HRM practices are to cut down the cost they feel work overload which converted into higher level of emotional exhaustion. The data was collected using simple random sampling and statistical software was analyzed through SPSS. For analysis, Correlation and regression were used to test the research hypothesis. For this Research, a study is conduct in banking sector of employees in Pakistan. In the study, it appears that there is a meaningful relationship between perceived organizational that is positive, supervisor support on performance, using a sample of 200 banking employees. Results of analysis supported this theoretical modelItem Linking Ethical Leadership to Employee Voice Behavior: role of Psychological Safety, Organizational Identification and Promotion Focus.(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2019) Syed Mubashar Raza Kazmi; FA16-MSMS-004; Dr. Asma Imran; LHR TP 5204In fast pace market organizations are acquiring resources and developing behaviors that can give them competitive advantage and facilitate in achieving their goals. This study is intended to investigate and understand impact of ethical leadership on employee voice behavior by using employee psychological safety and organizational identification as mediating variables and employee promotion focus as moderator variable. Nembhard & Edmondson, (2006) confirmed vigorous importance of ethical leadership on employee psychological safety perception. Ethical leadership provoke organizational identification behavior among employees of the organization (Sluss & Ashforth, 2008).This study own vital significance because organizations through ethical leadership develops psychological safe environment to speak and share their ideas and suggestions for improvement of organizational current procedures and achieving organizational goals efficiently and effectively. Leaders through their ethical consideration and demonstration create the sense of oneness among their employees towards their organization. This study has crucial significance because it explore the relationship of employee’s psychological and emotional perception through ethical orientation and encourage employees to raise their voice for organizational learning and achieving organizational monetary and non monetary goals. A total of 225 respondent from pharmaceutical companies of Lahore have been given questionaries’ on simple random sampling. Scale have been used for each variable and questions are translated in to Urdu and English language. Reliability and validity test have been examined the results supports variable reliability and validity. Path analysis have been examined to analyzed relationship among variables and hypothesis testing on smart PLS. Results showed that there is positive impact of ethical leadership on employee voice behavior. Moderation effect of employee promotion focus have been confirmed through results. There is partially mediation found of employee psychological safety and organizational identification between ethical leadership and employee voice behavior. Theoretical and practical implications are discussed and limitation and future research possibilities are suggested.Item Sustainable Adoption of E-Health Technology: An Exploratory Survey from the Perspective of Healthcare Professionals.(Library Information Services, CUI Lahore, 2016) Zulqarnain Shafqat; SP18-RPM-009; Dr. Asma ImranThe research in both developed and under develop countries on E-health applications are essential for advance quality of healthcare facilities in healthcare organizations. Although Information technology could provide most efficient and low-cost means, in spite of its constructive usage, research shows that the pace of e-health acceptance in several developing countries is disappointing. On the grounds main obstructions are due to underdeveloped infrastructure, confrontation from healthcare professionals, and low level of technical expertise. This study, intend to explore, identify and analyze the fundamental factors that affect decision to adopt e-health by healthcare professionals and utilization of e-health technology applications in developing countries, with specific reference to hospitals in Pakistan. This study contributes to the existent literature by investigating the impact of Perceived usefulness and Perceived ease of use of Healthcare professionals towards the adoption of E-health services. Data has been collected through structured questionnaire from healthcare professionals working in Hospitals. Different statistical tools such as regression analysis, correlation analysis and factor analysis have been applied for analyzing the data. The findings of the study indicate that the perceived usefulness, willingness as well as the attitude of healthcare professionals has significant influence on their intention to adopt and use E-health technologies. Other factors identified are low health literacy, low experience in using E-health applications and not up to date IT infrastructure in Hospitals. This thesis opens new possibilities for the future as the findings have significant implications in Healthcare sector.Item Investigating the Relationship of Employee's Social Networking Site Usage Intensity and Performance(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2020) Museerah Javaid; FA17-RBA-007; LHR TP 6038; Dr. Asma ImranThe research aims to investigate the impact of social media usage on job performance by studying the employees of Apparel sector of Pakistan. The major objective is to find out the mediating impact of Organizational Commitment, Absenteeism and Job Satisfaction on the relationship between Social Media Usage Intensity (SMU) and Job Performance (JP). Also, the research aims to find the moderating effect of Organizational Climate (OC) on the relationship between Social Media Usage Intensity (SMU) and Job Performance (JP). The researcher integrates Social Exchange Theory, Social Cognitive Theory and Resource based View Theory to examine the relationships between the variables. To fulfill the purpose of the study, quantitative research is being used for the study. The target population include the employees working in Apparel sector of Pakistan. The researcher chooses 200 respondents as a sample size of the research. For this study, the researcher uses questionnaire as a primary data collection method and uses SPSS to conduct statistical analysis. According to the results, Social Media Usage Intensity is positively associated with job performance. Organizational Commitment and Job Satisfaction mediate the relationship between Social Media Usage Intensity (SMU) and Job Performance (JP). In addition, Absenteeism negatively mediates the relationship between Social Media Usage Intensity (SMU) and Job Performance (JP). Moreover, Organization Climate negatively moderates the relationship between Social Media Usage Intensity (SMU) and Job Performance (JP).Item Impact of Personality on Career Success: Mediating effect of Career Mobility and Career Embeddedness(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2022) Nimra Bukhari; SP20-RPM-009; LHR TP 8142; Dr. Asma ImranThe pace of interest in career success in the workplace is gaining momentum around the globe; the existing literature is filled with promise of what exploration of individual personality traits can do in organizational context. However, the study of career embeddedness and career mobility under this context is under-examined in the IT sector of Pakistan. The conducted study contributes to literature by exploring the impact of the big five personality traits as an important indicator of career success in the IT sector of Pakistan, keeping in view the effects of career embeddedness and career mobility as mediators. Data has been collected through online questionnaires from 268 employees working in private software houses of Pakistan. To examine the data that was collected, statistical tools such as correlation analysis, hierarchical regression analysis, confirmatory factor analysis and structural equation modelling have been applied. The findings of this study have given decent proof for the hypotheses that were formulated, describing the relationship between personality and career success with mediating impacts of career embeddedness and career mobility. The motive of this research is to explore the impact of big five personality traits on career success with the mediating role of career embeddedness and career mobility. An individual’s personality has an important role in career success. The concepts of Personality and Career success have been well explored however their relationship might alter under the influence of career embeddedness and career success as mediators. The researcher was inspired for this reason to examine the relationship between personality and career success and the role of career embeddedness and career mobility to strengthen this relationship. Therefore, this thesis provides an original contribution to existing literature. This thesis opens new outlook for future researchers and these findings have noteworthy connection in the IT industry.Item Team Knowledge Management, Problem Solving(Library Information Services, COMSATS University Islamabad, Lahore Campus, 2018) HASEEBA KHADIM; FA15-RPM-008; LHR TP 6968; Dr. Asma ImranContribution of technology has made the job faster and easier. Information and risk management, along with other safety measures are necessary to be taken to run a successful business. Information System performs such important technology activities; therefore every large and small organization at one point needs a well-structured IS according to the requirement of the functions for daily operations, such as, for the purpose of transaction in order to keep the track or increase in productivity, advance quality, cut cost and enhance competitive advantage (Fok et al, 2000; Mathieson and Wharton, 1993). Enterprise Resource Planning, Decision Support system, Transaction process system, Quality performance management system, Management Information System and Supply Chain Management System are some of the examples of most common Information system projects. Alter S, (2008) defines Information System as the group of components that interact to produce information, (five components: hardware, software, data, procedure and people). The large amount of data demands a proper work system that not only manages but which also distributes the needed information at certain level in an organization. Information system is an organized system that performs the functions of collection, organization, storage and communication of information. The combination of software, hardware, data, people and procedure produces quality informationItem Perceived Key Performance Indicators (KPIs): Evidence from Power Plant Projects(Library Information Services COMSATS University Islamabad Lahore Campus, 2020-02-03) Maaz Ahmad; FA18-RPM-019; LHR TP 6391; Dr. Asma ImranPower sector in Pakistan lacks the generating capacity with respect to increase in demand of electricity due to which power sector is facing a lot of challenges and hard times. Rising geopolitical challenges, increase in population and growing companies form a stress on the power sector that lacks the ability to meet requirements of electricity in the country. This results in electricity cuts at certain times during the day. Due to these electricity cuts private industries/firms has suffered a lot in terms of their production, as a result different firms and households started self generation in order to cover supplied electricity deficiency. For continuous and economical supply of electricity private industries started installing their own thermal power plants. Gas, Diesel/H.F.O and coal fired are the types of power plants that were installed and still being installed by private industries of Pakistan. At beginning these power plants were installed without proper management and well defined performance indicators but with the increase in technology complexities, growth of industries to international level, international health and safety environment (HSE) rules and increase in power demand these power plants began to become a failure without proper management and well defined performance indicators. So, Industries had to shutdown large number of power plants as they were non profitable and not fulfilling the energy requirements as well. Thus, by observing this situation there is a certain need of defining specific set of Key Performance Indicators for these private industry power plants that could be followed during installation of power plant projects. As identifying key performance indicators is vital to prioritize low cost/no cost solutions and ensuring energy saving, ensure a safe working environment, ensure compliance with relevant laws and regulations applied in a specific country and help in studies of technical and economic feasibility. Thus, this research aims to identify, recommend specific set of KPIs and reveal different levels of significance of KPIs for Gas, Diesel/H.F.O and coal power plants installation in private industries of Pakistan. After an extensive literature review, this research identifies 55 KPIs under 8 categories. A questionnaire survey was conducted in order to obtain the desired research objectives. Finally, survey results were analyzed to identify valid set of KPIs and comparison of significance of these KPIs for Gas, Diesel/H.F.O and coal power plants in Pakistan’s private industries. A valuable reference is provided in this study for all the related personnel involved in installation of power plant projects in private industries of Pakistan.Item Impact of Ethical Work Climate on Employees’ Work Related Outcomes (Job Satisfaction, Turnover Intention and Employee Creativity): Mediating Role of Organizational Identification(Library Information Services COMSATS University Islamabad Lahore Campus, 2016-02-03) Darakhshan Khan; FA12-MSMS-006; LHR TP 4360; Dr. Asma ImranThe conducted study has investigated the influence of ethical work climate of organizations on the work related outcomes of employees which are job satisfaction, turnover intention and creativity of employees, either directly or indirectly through a mediating impact of organizational identification. This study explains about organizational identification experienced by sales employees due to the existence of an ethical work climate in an organization that may result in higher satisfaction of employees with their jobs, low level of turnover intention and greater employee creativity. It is a relatively new perspective in terms of Pakistan’s Cellular Telecommunication industry but not anonymous. Data is collected by survey method from a sample of 273 sales employees, who are randomly selected and employed in telecommunication companies of the Lahore city. Multiple regression analysis by Baron and Kenny (1986) was used for mediation analysis. According to the results it has been observed that organizational identification partially mediated between ethical work climate and job satisfaction; partially mediated between ethical work climate and turnover intention; partially mediated between ethical work climate and employee creativity. Academically, this study provides a perspective to highlight relationship between ethical work climate and employees’ work related outcomes (job satisfaction, turnover intention and employee creativity). The study is specific to telecom sector of Lahore city of Pakistan and is based on small sample size. Consequently, results cannot be generalized to larger populations within telecom sector or over other business sectors. However, the study opens grounds for future research opportunities in all business sectors and is significant to management and scholarsItem The Influence of Ethical Leadership, Pro-Environmental Organizational Climate and Green Organizational Identity on Employee’s Green Innovation Behavior(Library Information Services COMSATS University Islamabad Lahore Campus, 2020-02-03) Muhammad Adnan; SP19-RMS-008; Dr. Asma Imran; LHR TP 6384The aim of this study is to examine the relationship of Ethical Leadership and Employee’s green innovation behavior through using the two mechanisms such as Green organizational identity and Pro-Environmental organizational climate. Employee’s green innovation behavior is a desirable choice for company growth and Environmental sustainability. Previous study primarily discussed the green innovation behavior at Organizational level, but ignored the individual level of employee’s green innovation behavior .Drawing on the social learning theory, we propose that Ethical Leadership (EL) influence the Employee’s green innovation behavior (EGIB) by enhancing the Green organizational identity (GOI) and Pro-Environmental organizational climate (PEOC) in the workplace environment. The data were collected through printed questionnaire. Approximately, 300 questionnaires were distributed among the middle and lower staff employees and 280 questionnaires were received. The results divulge that a positive significant relationship between the ethical leadership and employee’s green innovation behavior. In addition, results reveal that green organizational identity partially mediated the relationship between ethical leadership and employee’s green innovation behavior. Simultaneously, Pro-Environmental organizational climate did not moderate and results show the insignificant relationship between ethical leadership and green organizational identity. In the last, conclusion, implication, recommendation, and future study are also presented at the end of the study.