Group Friendship and Group Performance Linkage: Why and How

Abstract

The importance of friendship is often well understood by organizations and researchers. The effect of friendship has been seen by researcher on various group outcomes and interpersonal. Through workplace friendship employee’s work performance, morale and organizational commitment can be effected. Within team member and as well as in colleagues with different working relationship there exist work place friendship. Many researchers come up with the both positive and negative effect of group friendship on group performance. But still, the literature lack the detail and clear explanation of friendship effect on group performance and it different outcomes. This study has added on in friendship literature and has answer how and why group friendship effect group performance. This study explores the relationship between Group friendship, Group coordination and Group performance (GOCB & group task performance). When individual is engaged with his work group, with the passage of time he/she develops affection it leads to friendship and this Group friendship is being strengthen by coordination commitment and communication means group coordination mediate the group friendship and group performance To study these relationships, 307 group members data were collected and aggregated to 95 and 95 group Leader data were collected. From different public and private hospitals located in Punjab. Data is collected from doctors/nurses/ paramedic’s staff, I chose hospital settings because it has high task interdependence and it’s a service sector which includes social capital in large amount. Maximum time of staff is spending on work place. The results revealed that group coordination had mediation effect on relationship of Group friendship and GOCB as well as partial mediation of group coordination is also observed between relationship of group task performance and group friendship. This research is contribution in literature and taking laboratory experiment on organizational setting. This study will add up in knowledge into invention that will promote the group performance improvement