Exploring the impact of High Performance Work Practices and Work Social Support on Frontline Employee’s Turnover Intention in Amusement Sector: Mediating Role of Job Embeddedness.

Abstract

The purpose of this research investigation is to propose and check the conceptual framework to assess the impact of mediation of job embeddedness on the association high performance work practices, work social support with turnover intentions of frontline employees in amusement sector of Pakistan. Collected the data from frontline employees of amusement family parks, indoor play lands etc.from Lahore & Rawalpindi regions of Pakistan. We used Structural Equation Modeling (SEM) and Confirmatory Factor Analysis (CFA) to test the purposed associations. Outcomes recommend that job embeddedness mediates the impact of high-performance work practices on turnover intentions and did not mediate the impact of work social support on turnover intentions of frontline employees in amusement sector of Pakistan. Particularly, frontline employees with high-performance work practices are extra embedded in their jobs and organizations, and consequently unlikely to exhibit turnover intention. This purposed research endorses that high performance work practices (empowerment, training, and rewards) influence turnover intentions via job embeddedness. Hence, high performance work practices embed frontline employees of amusement sector in their jobs, and they are unlikely to demonstrate turnover intentions. Additionally work social support must be practiced in direction to sustain a healthy atmosphere where employees are able to improve their job embeddedness. This purposed research enhances the boy of existing literature by exploring the antecedents of job embeddedness. This investigation also enlarges the existing knowledge by inspecting mediation role of job embeddedness between the associations of high-performance work practices, work social support with turnover intentions by collecting the data from frontline employees of amusement sector in a non-Western country Pakistan.