Impact of Perceived Human Resource Management Practices on Emotional Exhaustion: Mediating Role of Job involvement and Work overload.

Abstract

Research concluded that perception about HRM practices is the reason behind employees’ well-being and other researchers explained it oppositely. In the present study, we are recognizing these findings by focusing on the role of perceived HRM practices. Our model explains that when employees perceive that HRM practices are to enhance their performance the experienced higher level of job involvement which is the reason behind lower level of emotional exhaustion. Conversely, when employees perceived that HRM practices are to cut down the cost they feel work overload which converted into higher level of emotional exhaustion. The data was collected using simple random sampling and statistical software was analyzed through SPSS. For analysis, Correlation and regression were used to test the research hypothesis. For this Research, a study is conduct in banking sector of employees in Pakistan. In the study, it appears that there is a meaningful relationship between perceived organizational that is positive, supervisor support on performance, using a sample of 200 banking employees. Results of analysis supported this theoretical model