Talent Management in IT Industry: Case Study of a Leading Organization in Pakistan

Abstract

Talent management has become a global concern for which appropriate measures should be taken. The purpose of current case study is to analyze the talent management practices in IT industry. To explore its implementations in real world, a leading IT company in Lahore has been selected to evaluate the effectiveness of its talent management practices, underlying issues and employee’s perception regarding the implemented practices. Triangulation study design was employed and information was gathered via interviews with company employees and through secondary sources: company profile, HR-related publications, and newspaper articles, online accessible reports, and employee reviews. The findings indicate the company`s vigorous talent management practices to improve their retention rates, still they are some areas that require considerable improvement to enhance company performance and reputation. The current study offers critical insights about surging need of robust talent management specially along with its underlying challenges in the fast paced world of technology.