Effectiveness of Supply Chain Process and Improvement in Performance of Construction Industry of Pakistan

Abstract

A construction firm's capacity to integrate its processes with supply chain partners is crucial for adapting to the dynamic market demands. Successful management of supply chains has the potential to play a pivotal role in enhancing overall performance. The main objective of the current study was to evaluate the effectiveness of supply chains process using tools of business analytics and measure their effects on supply chains performance in construction companies of Pakistan. Business analytics with plan, source, make, and delivery were identified as independent variables and supply chain performance as dependent variable. Survey questionnaire using five points Likert scale was applied for data collection. For this purpose, quantitative method being a scientific method grounded in positivist paradigm was adopted for this empirical research. The unit of analysis was Supply Chain personnel while a questionnaire apprising 27 statements was adapted to collect data from the target respondents with sample size as 130 (n) out of 150 (N). SPSS version 26.00 along with Excel spread sheet was utilized to collect and analyze by applying a range of statistical tests. Discourse of the study resorts to recommend that SC business performance can prosper with the application of business analytics using SCOR model. Supporting business process orientation is required to analyze and equalize the balance between supply chain companies and impact of BA on performance. Future research is recommended to highlight the impact of BA on different performance areas with the bigger sample size.