Order Delays Caused by Late Yarn Deliveries: A Supply Chain & Inventory Management Study at Kohinoor Mills Ltd

Abstract

The title of the case study is Order Delays due to Late Yarn Deliveries: A Supply Chain and Inventory Management Study at Kohinoor Mills Ltd. and is a thorough research into the long-running issue of order delays caused by the late delivery of a raw material (yarn), that continuously affects production and puts the company at the risk of losing customer confidence. The particular research study was to determine the complex internal and external factors that are leading to all these delays, determine the efficacy of existing planning and inventory management techniques and determine the drastic strategic effects of long-term operational failures. The proposed research used a qualitative and single-case study design, as it was selected to elicit the human, procedural, and systemic variables and elements that cannot be produced through quantitative data alone. The primary data was also collected in the form of semi-structured interviews with the ten most important managers and officers who work in the Production Planning (PPC), Yarn Procurement, Yarn Godown, Sales and Quality Control (QC). The insights were gathered and then subjected to Thematic Analysis that was able to identify 20 distinct themes (root causes of operational delays) and developed a detailed diagnostic framework that is specific to this environment.