‘Linking Supervisor Feedback Environment (SFE) to Organizational Citizenship Behaviour (OCB) & Workplace Deviant Behaviour (WDB) with the mediating impact of Leader-Member Exchange (LMX) in the Construction Sector of Pakistan.

Abstract

The purpose of this thesis is to estimate the effect of supervisor feedback environment on organizational citizenship behaviour and workplace deviant behaviour of employees working in the Construction sector of Pakistan as well as the mediating influence of leader-member exchange among the association of independent and dependent variables. Construction project managers oversee all aspects of the building process, working closely with engineers and architects to develop plans, establish timetables, and determine labour and material costs. They are responsible for ensuring the project is completed on budget and within scope. Data was collected from different construction employees. A total of 240 completed questionnaires were distributed, with a response rate of 96 percent. The hypothesis was tested using confirmatory factor analyses and structural equation modelling. The results show that a supervisor feedback environment has a significant positive impact on organizational citizenship behaviour and workplace deviant behaviour. Furthermore, leader-member exchange was incorporated in the relationship of supervisor feedback, environment organizational citizenship behaviour, and workplace deviant behaviour. The limitation of the study sample involving managers of the construction sector was gathered at one point in time. This study may be conducted as the longitudinal approach. The after effects of this dissertation feature significance of managers of the construction sector to present typical vision and show individualized thought to enhance the behaviour of the organization by the workers.