Impact of Gratitude on Task Performance: The mediating role of Job Satisfaction with moderating influence of Supervisor Support.

Abstract

This study examines the mechanism through which gratitude impacts task performance through mediating role of job satisfaction. Moderation impact of supervisor support has also been studied. Broaden and build theory has been referred to explain how gratitude as a positive emotion increase job satisfaction and social exchange theory has been referred to explain the exchange relationship of supervisor support and tasks performance in return. . Research philosophy used is positivism as data is based on facts. Data collected from construction, power, and oil & gas sector of Pakistan. Sample size was 166. Data was analyzed using WarpPLS. Study has suggested organizations to develop work environment that make employees to feel grateful so that they task performance could be enhanced. Similarly study also suggests managers or supervisors to support their employees that will add extra in their performance while executing routine tasks.