Browsing by Author "FA17-BBA-125"

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    Impact of Employee Motivation on Customer Satisfaction
    (Library Information Services, COMSATS University Islamabad, Lahore Campus, 2020) USAMA ASIF; FA17-BBA-125; RABAIL TARIQ; LHR TP 6756
    Employees play a very important role in the satisfaction of the customer in a company. Some organizations spend huge amount of capital to gain the loyalty of their customers however sometimes they ignore the important factors that is enhancing the motivation level among the employees so that they can achieve their organizational goals. Employees can play a vital role in conqueror the customer’s mind and heart by their good attitude and behavior in today’s business world.