Browsing by Author "Aleena Shuja"

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    An Investigation of Business Continuity Management Practices in Services Sectors of Pakistan
    (Library Information Services COMSATS University Islamabad Lahore Campus, 2015-02-02) Aleena Shuja; FA13-MSMS-003; Dr. Abdus Sattar Abbasi; LHR TP 4476
    Businesses need to take certain rational steps to sustain long term continuity under turbulent situations. Business Continuity Management (BCM) is a framework whose systematic execution leads to sustained survival and competitive advantage for business. Both internal and external environmental factors influence accomplishment of BCM framework. The study intends to investigate the impact of strategic planning coupled with top management commitment, training and development for developing competencies, work ethic, resource mobilization and political influence on BCM in services sectors including IT companies and banks operating in Lahore, Pakistan. A structured questionnaire based survey was conducted to collect data from managers from 29 services sectors’ companies including banks and IT companies randomly selected. Findings obtained using structural equation modeling, suggest that strategic planning is insignificant for BCM in services sectors i.e. IT companies and banks but plays consequential role under support of top management commitment. Role of top management commitment in services sectorsis important in reinforcing of strategic plans and decisions in term of successful BCM. Trainings in services sectors are significant predictors of BCM when they contribute to fortifying the best skills and capabilities exhibited for BCM, whereas, competencies of managersin services sectors are appropriate and relevant for implementing BCM practices. Competencies do supportively facilitate the outcome of training and development programs in terms of BCM. Work ethic being an important factor for services sectors contributes to their longstanding continuity. Services sectors efficiently mobilize their resources for successfully achieving the ongoing business continuity. Moreover, political influence has undermining role for BCM and significantly undermines the continuity of services sectors
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    Resilience of Non-Profit Organizations: An Assessment from Pakistan
    (Library Information Services, COMSATS University Islamabad, Lahore Campus, 2016) Aleena Shuja; FA13-MSMS-002; Dr. Abdus Sattar Abbasi; LHR TP 4476
    Non-governmental organizations (NGOs) operating in an open environment, depend upon external sources for funds and resources to perform robustly. Changes in external environment and internal deficiencies lead to face adverse impacts and collapse of organizations. Very few organizations manage to recover from losses, take advantage from situations and evolve stronger than before. Resilience provides strength to NGOs and help obtain positive future prospects under crisis situations. Resilient NGOs manage disruptions and support communities by delivering services efficiently. The study aims to enhance understanding of dynamics and nature of resilience of NGOs. Using quantitative and primary data collection method through structured questionnaire, the study empirically investigates effect of factors including transformational leadership that promotes organizational learning, management development, ethics training, systems thinking and social capital and political instability, as an external factor, on resilience of NGOs. Data have been collected from sample of 200 managerial level employees working in NGOs of Lahore, Pakistan. The research findings conclude that transformational leadership has a significant positive effect on organizational resilience, whereas, the indirect effect of transformational leadership in the presence of organizational learning as mediator is insignificant, thus, exhibit insignificant mediation. Moreover, organizational learning has an insignificant effect on NGOs’ resilience. Management development significantly and positively affects development of resilience of NGOs, whereas, ethics training has been found to have insignificant contribution towards sustainability of non-profit sector. Systems thinking and social capital having positive impact, increase organizational adaptability, competitiveness and growth of NGOs. However, political instability being an external factor has a significant negative effect on organizational resilience thereby, deteriorate the ability of NGOs to build capacity and recover from failures.