Abstract:
The study was set out to investigate the effect of job stress on work family conflict and deviant behavior. The effects of job stress that have been examined under this study includes work load, home work interface, role ambiguity and performance pressure. A sample of 50 call agents was taken. The results shows that job stress affect work family conflict and deviant behavior. Statistical tools used to determine the relationship between variables. The histograms are used to depict the results observed by the study. Findings indicate that factors like work load; performance pressure and improper timing of job contribute towards work family conflict and which subsequently leads employees use deviant behavior to avoid work. When employees are over burden with work they fail to justify the role demands both at work and family which leads employee towards job dissatisfaction.
