Impact of abusive customer behaviour on frontline employee turnover intentions, Evaluating the mediating role of employee satisfaction: A case study of HBL bank”

Izza Shaheen CIIT/SP24-RBA-042/LHRDr. Sabeehuddin HasanLHR TP 98232026-01-072025https://repository.cuilahore.edu.pk/handle/123456789/389enImpact of abusive customer behaviour on frontline employee turnover intentions, Evaluating the mediating role of employee satisfaction: A case study of HBL bank”Thesis