Muhammad KhalilCIIT/SP20-BBA-005/LHRSadia Umar2026-02-092023-11-20https://repository.cuilahore.edu.pk/handle/123456789/1337This internship report would not have been possible without the perseverance, fortitude, honesty, diligence, and moral foresight that I am grateful to the Almighty for bestowing upon me. The people who helped me, either directly or indirectly, finish my internship and write this report also deserve my gratitude. I have tried to illustrate the fundamental elements that influence the decision to repurchase services from the online service sector. Some elements are later shown to be very significant for the retention of customers in the online service industry. I began by attempting to determine the topic's dependent variable, which is "repurchase intention," and then I selected "pricing," "brand experience," and "service quality" as independent factors to support this dependent variable. We have tried to ascertain the connection between these factors. "Filing bank statements, preparing bank vouchers, preparing cash vouchers, making deposits, and maintaining supplier and client ledgers" are some of the dependent and independent variables that I set out to determine. Afterward, I set out to gather information from respondents by asking them topic-specific, targeted questions. Data analysis utilizing pattern component matrices, commonalities, and factor analysis descriptions were other tasks I completed. The findings have now been made available to me.AQUA REGIASP20Management sciencesThesis